project examples
project example 03
High tech provider of billing software
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Objective
To improve the effectiveness, and cross cultural awareness, of a high functioning leadership team
Duration
Two months
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Background
- Disruptive technology leader in billing software for Blue Chip telecom and IT companies
- High growth with global expansion to Malaysia, Denmark and the USA
- Requirement to improve cross-cultural communication and team effectiveness
Assignment
- To profile and coach members of the Management Team to help them understand individual decision making preferences
- To train team in cross-cultural value differences
- To improve intercultural and interpersonal communication
project
example
03
example
03
Results
- The withdrawal of costly decisions that were not working in cultures outside the UK and France saving the business time and money
- Direction on how to optimise and improve business performance in South East Asia leading to an increase in productivity and efficiency
- Improved collaboration and communication between Management Team members resulting in faster and better quality decisions.
* Client name confidential